Showing posts with label PLDT. Show all posts
PLDT or BAYANTEL?
So here I am again, searching for the best Internet Service provider around Cebu City. After two months of no-internet connection, I can't anymore take the hassle of going to an internet cafe, waiting for available seats and persevering the heat and not to mention the odor from all of those different people inside, and oh! there's more, most of the cafes that I have got in were small rooms and the players would reach elbow to elbow when playing; the time is limited, I consider myself as nocturnal because of my job so I would go online mostly at night from 9pm to-sawa, and unfortunately, most cafes are only open from 8am to 12midnight, :(
I am again hunting for the best or shall I say better among the rest ISP. So by the help of my company's resources, I google some reviews with PLDT DSL and BAYANTEL. I did not consider SmartBro because it was my first provider before and Globelines because I know that they have poor service.
There were many negative reviews about PLDT' s customer service and the way they process request compared to Bayantel, so far I haven't read on any blog or reviews about poor customer service. As what I have read, they practice what they preached, if they say a technician is coming this specific time, the technician is really right at your door. That is a plus point for Bayantel actually. But those reviews were from non-Cebu clients, with PLDT, my colleagues and my friends are using it and said it was okay. But the negative feedbacks from thousands of people on the internet are scaring the shit out of me, I can't decide where to go now.
If you could help me out and suggest where to go, I would certainly appreciate it. By the way, I am from Basak San Nicolas, Cebu City. Thanks!!!
I am again hunting for the best or shall I say better among the rest ISP. So by the help of my company's resources, I google some reviews with PLDT DSL and BAYANTEL. I did not consider SmartBro because it was my first provider before and Globelines because I know that they have poor service.
There were many negative reviews about PLDT' s customer service and the way they process request compared to Bayantel, so far I haven't read on any blog or reviews about poor customer service. As what I have read, they practice what they preached, if they say a technician is coming this specific time, the technician is really right at your door. That is a plus point for Bayantel actually. But those reviews were from non-Cebu clients, with PLDT, my colleagues and my friends are using it and said it was okay. But the negative feedbacks from thousands of people on the internet are scaring the shit out of me, I can't decide where to go now.
If you could help me out and suggest where to go, I would certainly appreciate it. By the way, I am from Basak San Nicolas, Cebu City. Thanks!!!
Goodbye Smartbro
Bye Smartbro!!!
It has been one year and five months, after all the money I had spent in relocating my smartbro connection and all the fees associated with it, I decided to just end it.
It has been one year and five months, after all the money I had spent in relocating my smartbro connection and all the fees associated with it, I decided to just end it.
I moved to a new apartment and as a part of it, I need to also move my internet connection with me. The apartment is not that far, in fact it is just a house apart from the old one. I originally had no plans of disconnecting it. It was Smart who had forced me to do so. I don't want to stop my daily routine of being online all the time, may it be on yahoo, gmail, facebook, twitter and etc. I would love to still be able to download movies for free at any torrent websites so I can view new movies or at least stream my favorite Korean dramas online. I still want to be able to update my blog everyday, well, not everyday but atleast once a week or so. I have also subscribed to money making websites like neobux and gagabux but it seemed like I can't anymore click on those ads everyday.
As I've said, it wasn't me but smart itself forced me to do so. I only asked for an extension of the cable for me to continue my subscription with them. See? I don't have any problems with their connection, even though it took me a month to download the whole Prison Break Series, I would not want to end it truly.
When I went to Smart-SM branch, waited for my number to be called and requested for cable extension. The sweet lady asked me why and I told her the truth, I am moving to the next next door, she then asked me further, "Is it the same house, maam?", "Nope,but it is really near." I replied. "If that is the case maam, we need to process Relocation. Ow, here it goes again, I am familiar with that and it's charges. I need to pay Php 1400 for my canopy to be moved to the other roof which is just a small single jump away. Funny, are they serious? I know how that works and the purpose I requested for the extension is because I know for real that I can just leave the canopy at the old apartment and just extend the cable to the next door but they won't nod to me and say yes we can do that for you maam, you just have to pay xx amount of money. Well, I know they have their own processes and policies but atleast they should have given me other alternatives.
I then asked for another priority number and requested for a disconnection process. And the rest is history. I am now planning to start a new connection with PLDT. It would cost me the same amount of money and the connection is much more faster. I may need to be locked again for another year but hopefully I can be of better service with PLDT which is just a sister company of SMART. Well, yeah... sisters... Goodluck to me.
