Showing posts with label oceanjet. Show all posts
My Not So Cool Experience With Oceanjet
Oceanjet's balik promo for Cebu-Tagbilaran route IMHO, is an advantage for passengers like me. In fact I had posted about it here with my Oceanjet’s Balik Promo post. But I just had my not so cool experience with their service last Sunday, May 8, 2011 upon going back to Cebu. As I did mention in my former blog post, I availed the promo three days before the travel date. I scheduled my trip to Tagbilaran on Wednesday, May 4, 2011 and to Cebu today Sunday, May 8, 2011.
It was an unfortunate experience and as much as possible, I don't want to go through the same process again in the future. So here's what had happened, I bought our tickets at Cebu Pier 1 Monday, May 2 and informed the officer about the tickets I am buying. I instructed her our return date is fixed and it will be on Sunday. She repeated what I said and in addition, she also stated the date which was supposedly May 8. I was too confident about the dates that I didn't bother to review the tickets before leaving the office.
Cebu to Tagbilaran trip was perfect! I never had any problems at all. I just had the not cool experience by the time we went back to Cebu yesterday. We reached Tagbilaran city at 3:44pm, we directly went to the port at 4:00pm. James and I went for a photo walk for awhile since our trip will still be at 5:30pm. When we reached the check-in area, a long line has already been formed and we stepped at the end of it.
It was an unfortunate experience and as much as possible, I don't want to go through the same process again in the future. So here's what had happened, I bought our tickets at Cebu Pier 1 Monday, May 2 and informed the officer about the tickets I am buying. I instructed her our return date is fixed and it will be on Sunday. She repeated what I said and in addition, she also stated the date which was supposedly May 8. I was too confident about the dates that I didn't bother to review the tickets before leaving the office.
Cebu to Tagbilaran trip was perfect! I never had any problems at all. I just had the not cool experience by the time we went back to Cebu yesterday. We reached Tagbilaran city at 3:44pm, we directly went to the port at 4:00pm. James and I went for a photo walk for awhile since our trip will still be at 5:30pm. When we reached the check-in area, a long line has already been formed and we stepped at the end of it.
We waited for almost an hour, 50 minutes to be exact to reach the check-in table. Now the biggest revelation came in, the printed date on our tickets was May 7 instead of May 8. I felt blood rushing through my spines and I was like burning that time, I was thinking, "What to do? What am I gonna do now?"
