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Hey Yah Sleepless Head!
I haven't slept yet, I have been awake for more than 24 hours. I just had a busy day today, I worked from 12 dawn to nine in the morning. And oh! I just started working as a specialist agent, dah dah! Level up from L1 to specialist. Our subject matter experts say there is just a slim difference between L1's and Spx's and that would be the Php 1500 added salary every month for the latter. When I was asked to join the team, I was in doubt. I felt afraid to be a part of a team being looked up to because they follow through our super brain draining calls, irate customers and so much is expected if you say you are from the escalation team. But I ended up joining it because two of my wave mates were also added and that means reunion to us. A team mate was also part of the escalation but of a different team manager. So, going back I only had five calls today and I am glad I was able to receive an issue which I badly needed for me to learn from it. And I had learned the lessons I need. It took almost two hours for us to resolve the case but then, I was not after the resolution but the experience and lesson with the specific case. Well, I have missed some steps there but already reminded myself about it, hopefully I won't be missing the same things in my future call. After my first day, I must say it's difficult to switch scripts if you won't practice. That was my top learned lesson!
After work, I reached home at ten. I was planning to sleep right away but the pc was too inviting. So I facebooked, I blogged about the Food/Drink Menu I designed. Until my older brother came and asked me to run an errand for him. He was about to go back to UAE today and his flight would be a eight in the evening. He will reach Hongkong at ten and will wait for 18 hours for his flight to UAE and with that, he need to have dollars in case he need to buy something at the Hongkong airport.
I didn't know where to buy dollars then, I asked a couple of friends but they don't know as well. Now here comes Facebook's role. I just posted on my wall about it and my English instructor replied! It was the best answer since the changer she was referring to is just in Elizabeth Mall.
Though I didn't had sleep yet, I took a shower and hurriedly went to Emall. My brother said he need to go to the Mactan airport at four in the afternoon so I need to double my time. I went straight forward to the forex that my former English instructor told me and found this:
